1. Eligibility and accounts
You must be able to enter a binding contract and provide accurate account information. You are responsible for activity under your users, workspaces and API keys.
2. The service
Ruvio generates bounded business-email candidates and reports evidence-based verification states. “Likely exists” is strong evidence, not a guarantee. Catch-all, inconclusive and invalid results are not usable addresses.
3. Lawful use and your responsibility
Ruvio is a research and verification tool. A verification result does not create consent, a lawful basis or permission to contact anyone. You are responsible for deciding whether and how you may collect, use and contact business contacts, and for complying with the privacy, electronic-communications, direct-marketing and anti-spam laws that apply to you and each recipient. These may include the GDPR, CAN-SPAM and similar local laws.
4. Outreach
You are the sender and remain responsible for your audience, message content, sender identification, any required postal-address or advertising disclosures, consent or other lawful basis, suppression screening and timely opt-out handling. Because requirements vary by location and type of outreach, you should apply the rules relevant to your campaign. Ruvio may block risky recipients or sending patterns, but its product controls do not replace your own compliance review.
5. Allowances and subscriptions
Searching is included with every plan. Browsing unique company records uses your monthly company-preview allowance, and revealing available email or phone details uses one contact unlock. Some unusually broad or on-demand research workflows may have separate limits, which Ruvio will show before you start them. Monthly allowances reset each billing period and do not roll over during the MVP. Annual plans are billed yearly. Ruvio may change plan names, prices, or allowances with notice where required.
6. Introductory offers, renewal and cancellation
Paid plans are recurring subscriptions. Current public pricing for Solo is $9 per month on monthly billing, or the published annual Solo rate when you choose annual billing. Eligible new workspaces may start Solo for a $1 introductory charge covering the first 7 days. Unless you cancel renewal before that introductory period ends, the subscription continues automatically at the then-current Solo price for the billing interval you selected (monthly or annual). Other paid plans bill at their listed prices for the selected interval. You can cancel renewal or change plans anytime from the billing portal; access continues through the end of the period already paid. Taxes and payment-provider fees may apply as shown at checkout.
7. Privacy, providers and advertising measurement
Our Privacy Notice explains how Ruvio and its providers process account, website, product, search and advertising-measurement data. Local-business research may use Google Maps Platform when configured and is also subject to the Google Maps Platform Terms. Measurement tools may include Meta and Google advertising services when configured, including the Meta Pixel and related conversion tools used to measure visits, sign-ups, checkout starts and purchases. In jurisdictions where prior consent is required, those tools run only after consent; elsewhere they may run subject to applicable opt-out rights and Your Privacy Choices. Their availability does not promise advertising reach, attribution or business results, and use of those services may also be subject to provider terms such as Meta’s Business Tools Terms.
8. Customer data
You retain rights in information you submit. You authorize Ruvio and its subprocessors to process it only to provide, secure and improve the service, meet legal duties and prevent abuse.
9. Security and API keys
Keep credentials secret, use least privilege and notify us promptly of suspected compromise. We may revoke exposed keys or suspend abusive traffic.
10. Suspension and termination
We may limit or suspend access for non-payment, security risk, unlawful activity, material breach or harm to third parties. You may cancel renewal at any time; access continues through the paid term unless terminated for cause.
11. Disclaimers and liability
The service is provided on an “as available” basis. To the extent permitted by law, Ruvio disclaims implied warranties and indirect or consequential damages. Final liability caps and mandatory-law exceptions must be completed by the operating entity.
12. Changes and contact
Material changes will be communicated reasonably before taking effect. The operator’s legal identity, governing law, dispute terms and legal contact must be inserted before launch.