Is Ruvio a subscription or pay-per-lead service?
Ruvio is a workspace subscription. You are not charged for every company you view: search, fit scores, saved accounts, notes and manual route planning are included. The plan provides monthly capacity for assistant research, contact unlocks and automatic route computations. You choose when to unlock a phone or person, and the cost or maximum use is shown before you proceed.
What can I use without paying?
A free account lets you search your market, review fit scores, save companies, plan day routes and keep notes and follow-ups. Your first 5 contact unlocks are free, using available on-file phone or email details. This one-time sample does not reset. Upgrade when you need more contact capacity, fresh assistant research or shared seats.
Will I pay if a contact lookup finds nothing?
No. A contact lookup uses an unlock only when it returns a phone number or email; a result with no phone or email does not charge an unlock, and cached lookups may use none. Availability varies by company, role, market and sources, so no contact count is guaranteed.
Can usage create an unexpected overage bill?
No automatic overage charges are applied. Ruvio shows the research ceiling or contact cost before you start, returns unused research credits after a run, and stops processing when an allowance runs out. Upgrade if you need more capacity; unused contact unlocks do not roll over during the current MVP.
What does a normal sales day use?
Open saved accounts, record a visit, schedule a callback, and manually add or reorder stops without consuming research credits, contact unlocks or automatic route computations. Starting fresh assistant research uses the ceiling shown before you approve it. Requesting new contacts has a separate cost shown before you proceed. Choosing automatic routing uses its own allowance.
What if research finds no suitable prospects?
Research work can still use prospect research credits even when no suitable prospects are found. A contact lookup that returns no phone or email does not use a contact unlock. Review the buyer brief and territory before starting; prospect counts and contact availability are not guaranteed.
What do I get for working with a team?
Keep account ownership, shared history, status and dated next steps together so colleagues can see who is working an account and continue the conversation. Research and contact allowances are shared across the workspace. Solo includes the same basic account, visit and follow-up workflow for one seller.
When does getting contacts use my allowance?
Choose Get contacts for one business or a selected group. Bulk actions show the maximum credit use before you proceed. A contact lookup uses an unlock when it returns a phone or email. Reopening a previously unlocked business and results with no phone or email do not charge. Processing stops if your allowance runs out. Deep research is a separate action that also uses your allowance; opening or saving a company does not.
Do I need a card to try Ruvio?
No. Start with Free, save a list and try 5 on-file contact unlocks. Solo is $9/month or $108/year; Plus is $29/month or $348/year. Paid subscriptions begin when you choose to buy; there is no automatic free-to-paid conversion.
What does a prospect research credit cover?
Prospect research credits follow the research work the assistant performs, with a minimum of one per run. Smaller, focused requests use less; broader requests, multiple locations and additional evidence checks can use more. We show a ceiling before each run, reserve it and return unused credits afterward. Research can use credits even when it finds no suitable prospects. Limits are shared across your workspace and reset each calendar month; trial limits cover the whole trial. There are no automatic overage charges. Upgrade when you need more.
How do seats and contact unlocks work?
Solo has 1 seat and 50 on-file contact unlocks/month; Plus has 1 seat and 100. Team has 3 seats and 150 shared unlocks. Pro has 5 seats and 400 unlocks. Opening a company does not use an unlock; choose Get contacts when you are ready.
How do I cancel or change plans?
Cancel renewal or change plans anytime from the billing portal. Access continues through the end of the paid term.