1. Who controls information
The Ruvio operating entity will act as controller for account, billing, website and product-analytics data. Customers generally control the business-contact data they submit, while Ruvio processes it to provide the service.
2. Information we handle
We process account identifiers, workspace membership, billing status, usage and security events, submitted names, companies and domains, candidate attempts, conservative statuses, generation instructions, drafts, public-source provenance, suppression records and delivery events. For website and advertising measurement, we may also process IP-derived location, browser and device information, cookie or similar identifiers, referring pages, ad-click identifiers, page interactions and conversion details such as plan, value and currency. Provider keys are stored separately as secrets.
3. Sources
Information comes from customers, account providers, payment and delivery providers, verification services, authoritative public business sources, advertising providers and technical interactions with the service. Publicly listed addresses remain labelled separately when they cannot be verified.
4. Purposes and legal grounds
We use information to perform contracts, authenticate users, provide verification, enforce quotas, secure the service, prevent misuse, handle billing and comply with law. We use limited measurement to understand service use, attribute advertising, measure conversions, prevent advertising fraud and improve campaigns. Where law requires consent for advertising storage, identifiers or personalized advertising, consent is the legal basis; in other contexts we may rely on proportionate legitimate interests where permitted. Customers control their prospecting and outreach purposes and must determine and document their own lawful basis and notices.
5. Cookies, analytics and advertising
Ruvio uses necessary cookies and similar browser storage to provide secure sessions, remember core product preferences, prevent misuse and keep the service working. These cannot be switched off through the cookie banner because they are required for requested functionality. In jurisdictions where advertising technologies require prior consent, Ruvio activates optional analytics and advertising tools only after consent. In other jurisdictions, Ruvio may use advertising and measurement technologies subject to applicable opt-out rights. Optional tools may receive page visits, browser or device information, technical and ad-click identifiers, and events such as completed registration, checkout initiation and subscription purchase. Server purchase events may include the transaction ID, actual value and currency, consent or opt-out status, ad-click identifiers, and a normalized, SHA-256-hashed customer email for matching and deduplication. We do not include submitted lead names, candidate email addresses, verification attempts, generated content or message content in optional advertising events.
6. Meta advertising tools
When configured, Ruvio may use Meta Business Tools such as the Meta Pixel and Conversions API. In jurisdictions where advertising technologies require prior consent, Ruvio activates them only after consent. In other jurisdictions, Ruvio may use advertising and measurement technologies subject to applicable opt-out rights. You can opt out of targeted advertising and related sharing through Your Privacy Choices, and Ruvio honors recognized opt-out preference signals where required. Third parties, including Meta, may use cookies, web beacons and similar technologies to collect or receive information from this website and elsewhere on the internet, and use that information to provide measurement services and to target and deliver ads. Typical identifiers can include cookie IDs such as _fbp and, when present, click identifiers such as _fbc, together with page URLs, event names and conversion values. Meta’s handling is described in the Meta Privacy Policy and related Business Tools terms. You can change Ruvio’s advertising preference from Your Privacy Choices in the site footer, manage Meta ad preferences in Meta Ad Preferences, and use industry opt-out tools at aboutads.info/choices and youronlinechoices.eu.
7. Providers and sharing
Necessary information may be shared with infrastructure, authentication, search and location-data, verification, payment, email-delivery, analytics, advertising, monitoring and support providers. Google Maps Platform may supplement local-business discovery when configured; raw Places results are used transiently and are not retained as lead evidence. Advertising-measurement recipients include Meta and Google when their respective tools are configured. Their handling is also described in the Meta Privacy Policy, Google Privacy Policy and Google’s information-from-partners notice.
8. International transfers
Providers may process information outside the visitor’s country. Before launch, Ruvio must identify its operating entity, active subprocessors, processing locations and the applicable contractual or other safeguards for restricted international transfers.
9. Retention
Account, verified-lead and generated-draft records are retained while the workspace is active and for a limited period afterward. Verification, public-web research and identical-draft caches expire after seven days. Guest sessions expire automatically. Audit, billing, suppression and security records may use different periods. Advertising event data is retained only as needed for attribution, security and campaign measurement, subject to provider settings and legal requirements.
10. Rights and choices
Depending on location, people may request access, correction, deletion, restriction, portability or objection, withdraw consent, opt out of targeted advertising or certain sharing, and complain to a regulator. Use Your Privacy Choices in the site footer to opt out of advertising-related sharing or, where required, to allow optional cookies. Ruvio records the choice in first-party browser storage so it is remembered on later visits and applies to server-side conversion events as well as browser tags. Ruvio honors recognized opt-out preference signals such as Global Privacy Control where applicable. Browser controls, Meta Ad Preferences, Google My Ad Center, aboutads.info/choices and youronlinechoices.eu provide additional choices. Withdrawing consent or opting out does not affect processing that was lawful beforehand.
11. Targeted-advertising disclosures
Sharing technical identifiers and conversion events with advertising providers may be treated as targeted advertising, cross-context behavioral advertising, “sharing” or a “sale” under some laws, even though Ruvio does not sell this information for money. Where an opt-out right applies, Ruvio provides Your Privacy Choices and honors recognized preference signals such as Global Privacy Control.
12. Automated processing
Models may assist with parsing, public company research and user-directed email drafting. Generated content must be reviewed before sending and may contain mistakes. Models do not decide whether a mailbox is usable: verification promotion follows defined provider and random-control rules, and ambiguous results remain unusable.
13. Security and contact
We use access controls, encryption, scoped keys, audit records and retention limits appropriate to the service. The operator’s privacy contact, registered address, representative and data-protection contact must be supplied before launch.